Lesson Plan for Senior Secondary 2 - Information Communication Technology - Electronic Mail (e-mail) Services Ii

### Lesson Plan: Electronic Mail (E-Mail) Services II **Grade Level:** Senior Secondary 2 **Subject:** Information Communication Technology **Duration:** 90 minutes --- #### Objectives: By the end of this lesson, students will be able to: 1. Explain advanced features and functionalities of e-mail services. 2. Demonstrate how to configure and use email clients and web-based email services. 3. Understand and implement email etiquette and security considerations. 4. Identify and mitigate common email-related issues and threats (e.g., phishing, malware). --- ### Lesson Outline: **1. Introduction (10 minutes)** - Recap of previous lesson on basic email services (E-Mail Services I) - Brief discussion about what they expect to learn today - Outline of today's lesson objectives and activities **2. Advanced Features of E-Mail Services (20 minutes)** - **Attachments:** How to attach and download files. - **Labels and Folders:** Organizing emails for better management. - **Filters and Rules:** Automating email organization. - **Importance Markers/Stars:** Prioritizing emails. - **Spam and Junk Mail:** Recognizing and dealing with unwanted emails. - **Search Functionality:** How to find emails using various search queries. *Activity: Demonstration on a live email account or mock account, showing these features in action.* **3. Configuring and Using Email Clients (15 minutes)** - **Difference between Web-Based Email and Email Clients (e.g., Outlook, Thunderbird)** - **Setting Up an Email Client:** - Inputting server settings (IMAP/POP3, SMTP) - Syncing email accounts - **Using Mobile Email Apps:** Basic setup and operations *Activity: Step-by-Step Guide on setting up an email client. Students can follow along on their devices if available.* **4. E-Mail Etiquette and Security (20 minutes)** - **E-Mail Etiquette:** - Professionalism in communication - Subject lines, salutations, body, and signatures - Avoiding all caps and excessive punctuation - **Security Considerations:** - Creating secure passwords - Recognizing phishing attempts - Avoiding suspicious links and attachments - Regular software updates and using antivirus programs *Activity: Group discussion on common email mistakes and how to avoid them. Role-playing scenarios to demonstrate proper email etiquette.* **5. Common Email Issues and Threats (15 minutes)** - **Dealing with Common Issues:** - Email bounce backs and delivery failures - Quota limits and storage management - Incorrect email settings - **Identifying and Mitigating Threats:** - Phishing: Spotting fake emails - Malware through email: Recognizing unsafe attachments and links *Activity: Showing examples of phishing emails and discussing their characteristics. Quizzes or Kahoot! games to reinforce key points.* **6. Hands-On Activity (10 minutes)** - Students will send a practice email incorporating attachments, proper etiquette, and some of the advanced features they learned. - Students will create a filter or rule in their email account. **7. Conclusion and Q&A (10 minutes)** - Recap of key points covered in the lesson - Open floor for questions and clarifications - Brief overview of what will be covered in the next lesson **8. Homework/Assignment:** - Write an email to a hypothetical client or mentor using proper email etiquette and advanced features (e.g., including an attachment, using labels). - Complete an online quiz on email security and etiquette (Link to be provided). --- ### Materials Needed: - Computers or mobile devices with internet access - Projector for demonstrations - Mock or live email accounts for demonstration - Quizzes or role-playing cards for activities By following this lesson plan, students will gain a comprehensive understanding of advanced email functionalities, proper etiquette, and crucial security measures.